What a joke this company is, we will never be using them again and suggest others to avoid them, a taxi out the front of the terminal is a much quicker, easier and as cost effective solution. Select the number of passengers travelling. When selecting to use the flight option, you will be provided a pickup time by our system, at the time of booking.
HOPPA PRIVATE TRANSFER DRIVER
The driver arrived without a baby seat and his solution which he had come planned with was to put the baby strapped into his buggy in the back. Private bookings can be made by either proving your flight time or a pickup time, but only select one option. We waited for our private transfer which arrived without a baby seat, despite me ringing the day before to confirm it would be included, to which the lady on the phone said it was. The return journey back to the airport was as bad. After an hour after getting out of arrivals, we were finally on our way despite giving Hoppa our flight details and arrival time. No apology, no interest from the staff on the desk, and we were not the only ones in this situation, there were other travellers stood around waiting too. We had to wait another 30 minutes in arrivals for our transfer, and when it did come it was simply a taxi that they had subsequently booked for us. 20 minutes and also that the booking had no baby car seat included, despite this being clearly written on the cooking confirmation we handed to the woman on the Palma Coach desk that we had received from Hoppa. Arriving at the desk we were told to expect a wait of approx. We confirmed the time and pick up address 48 hours before our return journey and I was very relieved when the bus arrived on time.īooked a private transfer with Hoppa, after we arrived at the airport we went to the Palma Coach desk where we had a 30 minute wait in a queue. This led to me feeling very anxious all week as to whether we would be picked up. We must have driven round for a least fifteen minutes when it was literally round the corner from the agents. He could not find the villa and became quite frustrated but would not listen when we were trying to tell him where it was, as we has found it on google map. We arrived in Puerto Pollensa and once we had picked up our keys and told the driver where we needed to go. The car seats were barely secure and my son was very apprehensive about his children travelling in them so proceeded to fix them as best he could while the driver stood by and watched. We waited over half an hour and were led out to the car park to find we were in two taxis rather than the mini bus I had booked, this led to only one of the parents being unable to travel in the taxi with the children which was not ideal. With little or no choice we paid the additional money and thought we would get what we'd paid for big mistake.
The young lady was quite rude and said if I didn't pay I got no transfer. When we eventually reached the desk I was told I had to pay for 2 car seats whereupon I produced my paper work which clearly stated I had already paid for them. It was utter chaos people had been waiting over 45 mins for their transfers. On arrival at Palma airport had to stand in a long queue as only one girl was dealing with private transfers while two girls sat twiddling their thumbs. Before we left England promised emails and return phone calls never happened and had to ask to speak to management. If you’re flying from another airport, keep our other Premier Inn airport hotels in mind to make your next flight stress-free.Booked private transfer with resort Hoppa which was a big mistake. Find the best places to relax and quickest routes through the airport on our Heathrow Airport Guide. If you’re sightseeing, Central London is just a short journey on the Heathrow Express train, perfect for seeing sights like Big Ben, the Tower of London and Buckingham Palace.
We’re also close to supermarkets and high street shops. If you have some time before your flight and you’re looking for things to do, Bedfont Lakes Country Park and Ashford Town Centre are just a short drive from our hotel.
Look forward to a delicious meal at our in-house Thyme restaurant and get ready for stress-free flights with a relaxing sleep on one of our super-comfy beds. Our hotel has on-site parking, and we have great deals through our partners at Holiday Extras for longer term airport parking and airport lounges. Also we are on Heathrow Hoppa bus and coach routes which makes us even easier to get to. We are close to Heathrow Express and other train links. Answer 1 of 9: Just wondering if anyone has any feedback on hoppa private tranfers. You’re just a six-minute walk away from Heathrow Airport Terminal 4 when you book at our London Heathrow Airport Terminal 4 hotel.
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